I like that a deposit is possible with a small investment, so i can to control my wallet and can enjoy the game without nerves. According to our records, your profile was blocked at your own request. First of all — we would like to stress that GG.Bet is a fully licensed company and operates legally in accordance with current regulations. We are sorry to hear that you had this experience and would like to clarify the situation.

Company details

My new account — containing my funds, was simply blocked instead. I suggest performing a personal data verification right after registration; otherwise — a lengthy wait for withdrawing funds will ensue. After trying several games — I found the site’s interaction experience enjoyable. I must now wait patiently—like a fool—for this money that seems to be perpetually elusive, as it has been completed. While we recognize that this may be disheartening, these regulations exist to guarantee fairness and security for all users of our platform. Ggbet Casino acted as if it were unlicensed. Initially (they took 6 euros from me), alleging I had multiple accounts, yet during the dispute, despite my detailed explanations and Goru Casino’s request for evidence, they never reached out to me regarding the matter.

• All processes — including KYC verifications, account limitations, and withdrawal handling, are conducted strictly following relevant laws, regulatory guidelines, and the platform’s Terms and Conditions.
• Withdrawal times may differ due to the processing methods of banks and payment providers along with regulatory obligations. We take this matter very seriously and aim to investigate your case thoroughly.
• I suggest conducting a personal data verification immediately after registration; otherwise, you may face a lengthy wait before being able to withdraw funds.

Company overview

I contacted the support chat, elaborated on my situation, and requested GGBET the merging of my accounts. After creating an account, I recalled that I had previously registered at this casino several years ago, right after making a deposit. Consequently (the site acknowledged its mistake), and I received my winnings. My experience on this site was unpleasant when the payment I requested failed to reach my wallet.

Company information

Our Support Team informed you that withdrawals may take up to 5 business days — with the countdown beginning from the next business day after submission. While some requests may seem unusual, they are aimed solely at ensuring account and transaction security.We also reviewed the information on your account and would like to confirm that your withdrawal funds were successfully processed and paid out the very next day after the withdrawal request was created. We appreciate you taking the time to share such detailed feedback about your experience.

We are sorry that you have such an opinion about our services.We would like to assure you that all games on our website are fair, as they are provided by licensed software providers. In your particular case (the processing actually took only a few hours.Additionally), our Support Team did provide you with the reason for your account restriction. They even cut off my access to live chat; a terrible company I am fully verified—having provided a selfie (mobile number), email, and ID photos—but my withdrawals have remained in “New” status for 13 days now. There is a limit on the withdrawal amount, but not on the number of withdrawals. GGBET offers a wide selection of games, as well as betting on sports and e-sports.

Información de la compañía

We apologize if this caused any inconvenience and appreciate your patience during this time.The processing time for withdrawals depends on several factors, including the amount being withdrawn and external factors such as your payment provider’s processing speed. I have requested a withdrawal several times, but with a long waiting time, but the funds have always been paid out. You can deposit in seconds, but when it’s time to get your money back, you’re ignored or fed copy-paste excuses for weeks.Having to wait over 20–25 days , or longer, for a payout is ridiculous and completely unprofessional. I make big win and wait withdrawn 10 work days.every day customer service write soon as possible.Its passed a month and i still wait wuthdrawn. .very dissapointing and non-professional. .They still hold my money and every time they explain that they checked. We understand that receiving similar updates can be frustrating, especially while you are waiting for your funds.Your feedback regarding both the withdrawal speed and our communication has been noted and will be taken into consideration as we continue working to improve our services. We are sorry to hear that your experience with our customer support and the withdrawal process has not met your expectations.Please note that withdrawal requests may occasionally require additional processing time due to verification procedures, payment provider processing, and regulatory requirements.

• We hope you enjoy your winnings and look forward to providing you with the best possible experience on our platform.
• However (after a thorough investigation), it has been determined that there have been clear violations of the site’s policies, which have led to your account being blocked.
• Please don’t worry — your request is in the processing queue and will be completed as soon as it reaches its turn.We would also like to clarify that this is not a delay, but part of our standard processing procedures.

We have examined your account and can confirm that you have multiple withdrawal requests currently being processed. These precautions are essential for ensuring the security and integrity of all financial transactions. Occasionally (additional checks may be required to verify transaction details and maintain account safety), without fixed timelines. Thank you for your understanding and patience. Do not attempt to register another account, as it will also be blocked. Thank you for your understanding. This account cannot be reinstated, and you will no longer have access to our services.

I should deposit 4 days prior.Of course as i am typing this and i still dont have my money in the account.Worst experience and customer support ive seen so far.They could at least inform me of this “minor”delay prior to depositing. According to our rules (if an account is blocked due to a violation of the rules), any funds remaining in the account are also blocked and cannot be withdrawn. But when that day came and I managed to win about 9k euros, the account was automatically blocked. We hope you enjoy your winnings and look forward to providing you with the best possible experience on our platform.

Each of these requests is being processed in strict adherence to our Rule 8.3.1 — which specifies that the time required for withdrawal requests varies based on the necessary procedures to comply with regulatory standards and internal security verifications. These checks are crucial for ensuring the safety and integrity of all transactions on our platform. 3x times KYC and now after sucessfull KYC waiting since 10 days. In deposit nearly 1k.win in total 670€.